Kevin G. Kelly, deputy commissioner of NYC Business Customer Service in the New York City's Mayor Office, discusses how the city uses technology to improve efficiency and radically restructure how businesses interact with government.

Changes 'That Don't Roll Back': Using Technology to Institutionalize Innovation

New Thinking is a podcast about justice—and injustice—in America. It’s about the people working to fix a justice system that falls so short of our ideals, and the people organizing to build something new in its place. It’s hosted by Matt Watkins and produced by the Center for Justice Innovation (formerly Center for Court Innovation).

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Changes 'That Don't Roll Back': Using Technology to Institutionalize Innovation

Changes 'That Don't Roll Back': Using Technology to Institutionalize Innovation