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CHAPTER 12: MODULE 5 - INTERACTING WITH PATIENTS’ FAMILIES
Health care communication is a skill that is critical to safe and effective medical practice. Effective communication with patients and their families can and must be taught, since it is an essential tool that influences many aspects of medical practice.
SUMMARY: Module 5 outlines potential challenges in healthcare interactions between clinicians and families and provides several useful communication techniques for responding appropriately.
Author: Iris Mushin, M.Ed, MBA
Contributing Editor: Anoop Agrawal, MB
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By Iris MushinHealth care communication is a skill that is critical to safe and effective medical practice. Effective communication with patients and their families can and must be taught, since it is an essential tool that influences many aspects of medical practice.
SUMMARY: Module 5 outlines potential challenges in healthcare interactions between clinicians and families and provides several useful communication techniques for responding appropriately.
Author: Iris Mushin, M.Ed, MBA
Contributing Editor: Anoop Agrawal, MB