Building Digital Products

Chargeback: The Story Behind Game-Changing Fintech Solution With Xiuqi (Qi) Cao


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In this episode of "Building Digital Products," host Khrystyna Klimash engages in an insightful conversation with Xiuqi (Qi) Cao, co-founder and CEO of Chargeblast. The discussion delves into the journey of creating a groundbreaking platform that's revolutionizing chargeback management in the fintech industry. This episode offers valuable insights into how Chargeblast is addressing a critical pain point for businesses by reducing chargeback rates to near zero.

Xiuqi (Qi) Cao –   / xiuqi-cao  
Chargeblast – https://www.chargeblast.com/
The conversation explores the challenges faced by businesses in handling payment disputes and how Chargeblast has emerged as a game-changing solution. Qi shares the origin story of Chargeblast, detailing how the company has protected over $2 billion in global transactions within its first year of operation.
Key topics include strategies for overcoming challenges in building digital products, establishing partnerships with industry giants like Stripe and Shopify, and effective marketing approaches for promoting innovative fintech services. The discussion also touches on the importance of building a high-performing team and balancing technical expertise with business acumen.
00:00 Introduction
01:05 Chargeblast: Benefits for Businesses and Customers
04:50 Origin Story of Chargeblast
07:08 Overcoming Challenges in Building the Platform
09:01 Tips for Establishing Productive Partnerships
13:05 Key Consideration For Building an Effective Team
14:50 Flash Questions
Are you interested in understanding the dynamics of the fintech industry and payment solutions?
This episode offers valuable insights on creating a successful digital product in the financial technology sector and the role of innovation in addressing critical business needs.
Feel free to share your thoughts in the comments, and remember to like and subscribe for more insights!
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