A lot of blockchain startups use phrases like "community management," but fail when it comes to providing good customer service. This week we talk to Charles Read, CEO and Founder of Servamps, who aims to change that. He created Servamps to help build compelling narratives that attract investors, craft committed user bases and then retain them through a humanistic approach to social media and reputation management. He also serves as an advisor for several other startups including PVLSE, which is a mobile app that encourages people to interact offline through interest based-activities, such as food and sport, by rewarding them through a blockchain value based-economy.