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Charlotte Ward: You've Got This: Empathy is the Key to Customer Support in 2020
In this Inbound Speaks interview, we chat with Charlotte Ward about empathy, support teams, and the future importance of making space in our customer's day. She also shares a story and a couple of tips along the way.
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By Dan Moyle & Josh WingateIn this Inbound Speaks interview, we chat with Charlotte Ward about empathy, support teams, and the future importance of making space in our customer's day. She also shares a story and a couple of tips along the way.