Charterhouse Aquatics – Behind the Counter of One of the UK’s Leading Reefing Retailers

Chris, Gareth, and James are joined by Ryan from Charterhouse Aquatics — one of the UK’s largest and best-known reefing retailers. If you’ve ever searched for aquarium gear online, you’ve almost certainly come across them.

We dive into the story behind Charterhouse — from its humble beginnings in a garage back in 2005 to becoming a household name in the UK reefing scene. Ryan shares what it’s like running a major online store, how they decide which products and brands to stock, and why good customer service is still at the heart of everything they do.

Along the way, we chat about industry trends, the rise of nano tanks, what drives reef equipment prices, and how Charterhouse balances online convenience with hands-on hobbyist experience. Plus, a look at their “white glove” delivery service, their livestock partnership with EcoMarines, and the story behind Charterhouse TV.

It’s a fascinating conversation offering a rare behind-the-scenes look at one of the UK’s cornerstone reefing businesses — packed with insight, perspective, and a lot of love for the hobby.

🔗 Check out Charterhouse at charterhouse-aquatics.com👉 Follow us on Instagram: @reefing_radio📘 Find us on Facebook: Reefing Radio💬 Got feedback or questions? Drop us a message!🎧 Subscribe to hear more reefing chat every week