From Cyber Cafes to Smart Kitchens, This is a Masterclass in Hospitality Tech.

In this powerhouse episode of Chat GTM, hosts Michael Beck and Chad Horn sit down with legendary restaurant tech exec Tom Seeker, known for his game-changing work with brands like 2J’s, Earl Enterprises, and now, Ziggi’s Coffee.

Tom shares his journey from missile defense in the Navy to pioneering tech innovation in hospitality. He talks about re-architecting Ziggi’s tech stack, the role of RTN (Restaurant Technology Network), and his mission to turn data into operational gold.

From tech stack audits to POS of the future, from IoT kitchens to interoperability standards, this is the definitive conversation for restaurant leaders, CIOs, and tech entrepreneurs.

💡 What You’ll Learn:

Why data is the new king, not cash

How Ziggi’s Coffee is scaling fast with tech transformation

The role of MTech Innovation Labs in testing restaurant tech

What RTN is doing to unify the industry's API standards

Tom’s bold 90-day, 12-month, and 3-year roadmap for Ziggi’s

The future of POS, edge computing, and real-time restaurant intelligence

Why collaboration beats competition in hospitality IT

How to bring legacy systems into the future through integration layers

📌 Connect with Tom Seeker & Ziggi’s Coffee

🔗 Connect with Tom Seeker on LinkedIn: https://www.linkedin.com/in/tomseeker/

🔗 Learn more about Ziggi’s Coffee: https://www.ziggiscoffee.com/

🔗 Connect with Michael Beck on LinkedIn: https://www.linkedin.com/in/michaeltbeck

🔗 Connect with Chad Horn on LinkedIn: https://www.linkedin.com/in/chadhornboston