Zapier’s first PM and now VP of Product Chris Geoghegan joins us to discuss the relationship between deterministic and LLM-powered automations, scaling a transparent and fully-remote company from millions in revenue to hundreds of millions, whether PM roles are becoming more or less important today, disrupting yourself before anybody else does, and the value of knowing SQL.

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It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.