Interested in using a chatbot, but not sure where to get started? Listen to our conversation with Apiary consultant and social content expert Miguel Bravo. Miguel shares his personal experiences creating and using chatbots, starting back in the days of AIM up to Facebook Messenger chatbots today. Hear Miguel's thoughts on best practices, things to consider when developing a chatbot marketing strategy, guidelines for branded chatbots on Facebook, as well as how to get your own chatbot up and running.