<p>Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs?</p>



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Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs? https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3

<p>Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs?</p>




<a href="https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3" rel="noopener noreferrer">https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3</a>


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ChatGPT, AI & The Customer Experience

ChatGPT, AI & The Customer Experience