<p>Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs?</p>



<figure class="wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler"><div class="wp-block-embed__wrapper">
<audio class="wp-audio-shortcode" id="audio-276-9" preload="none" style="width: 100%;" controls="controls"><source type="audio/mpeg" src="https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3?_=9" /><a href="https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3">https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3</a></audio>
</div></figure>

Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs? https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3

<p>Greg and Stephen, with a little help from ChatGPT, discuss the impact of AI on the customer experience. What are the potential benefits and risks? How important is it to get the fundamental data capabilities of your business right first? What will the impact be on jobs?</p>




<a href="https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3" rel="noopener noreferrer">https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep63+-+ChatGPT%2C+AI%2C+%26amp%3B+Customer+Experience.mp3</a>


Share ChatGPT, AI & The Customer Experience

Sign up to save your podcasts

ChatGPT, AI & The Customer Experience

ChatGPT, AI & The Customer Experience