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What if the missing ingredient in leadership, culture, and service isn’t strategy… but wonder?
In this episode of Chats with Jason, Jason S. Bradshaw sits down with Peter Merritt — Australia’s 2024 Keynote Speaker of the Year, founder of House of Wonderful, and author of Wonderlicious. Together, they explore how leaders can bring wonder back into the workplace to reignite team engagement, elevate customer experience, and create cultures people feel proud to belong to.
This conversation is a powerful reset for leaders who feel their workplace energy has gone flat. Peter shares practical, human-centered ways to transform service, strengthen connection, and lead with heart — without bigger budgets.
You’ll learn:
If you care about leadership development, workplace culture, employee engagement, or customer experience, this episode will leave you inspired and equipped with practical ideas you can use immediately.
Time Stamps:
00:00 Introduction to the Power of Wonder
00:38 Meet Peter Merritt: The Wonder Advocate
01:41 Rediscovering Wonder in Leadership
03:42 Lessons from Luxury Hotels
04:43 The Power of Small Moments
08:15 Creating Magnetic Workplaces
10:42 Revive and Shine: A Case Study
12:23 Practical Tips for Best-in-Class Service
14:35 The Impact of Gratitude
17:59 Role Model Leadership
22:18 Final Thoughts and Takeaways
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Peter Merrett:
Website: https://petermerrett.com/
LinkedIn: https://www.linkedin.com/in/petermerrett/
Facebook: https://www.facebook.com/petermerrettspeaker
Instagram: https://www.instagram.com/peter_merrett/
Buy WONDERLICIOUS: Bringing Wonder Back to Life, Leadership and Service: https://petermerrett.com/wonderlicious/
#Leadership #WorkplaceCulture #EmployeeEngagement #CustomerExperience #ServiceLeadership #Wonderlicious #PeterMerritt #JasonSBradshaw
What if the fastest way to boost performance wasn’t pressure… but love?
In this episode of Chats with Jason, Martha C. Lawrence, author of Catch People Doing Things Right, the authorized biography of Ken Blanchard, shares the personal story behind one of the world’s most influential leadership thinkers.
Decades before empathy and vulnerability became leadership buzzwords, Ken Blanchard, co-author of The One Minute Manager, was teaching a radically different philosophy:
Leadership is service, love belongs at work, and “nice leaders” don’t finish last — they create thriving, high-performing organizations.
In this episode, you’ll learn:
If you’re a leader, manager, or business owner looking to inspire your teams, improve engagement, and create a positive workplace, this conversation will change the way you lead.
Time Stamps:
00:00 Introduction: Leading with Love
00:54 Meet Martha C. Lawrence
02:40 Ken Blanchard's Early Influence
04:42 The One Minute Manager Phenomenon
06:41 Ken's Leadership Philosophy
10:54 Servant Leadership in Action
14:53 Ken's Legacy and Impact
23:36 Applying Ken's Lessons Today
26:40 Conclusion: Lead with Love
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Martha C. Lawrence
Website: https://marthalawrence.com/
LinkedIn: https://www.linkedin.com/in/marthaclawrence/
Buy Catch People Doing Things Right: https://marthalawrence.com/product/catch-people-doing-things-right-how-ken-blanchard-changed-the-way-the-world-leads
#KenBlanchard #Leadership #EmployeeEngagement #CatchPeopleDoingThingsRight #OneMinuteManager #JasonSBradshaw
Taking over a family business can feel like walking a tightrope — one wrong step and relationships, trust, and legacy can unravel fast.
In this episode of Chats with Jason, Jason S. Bradshaw sits down with Jonathan Goldhill, author of Disruptive Successor and one of the world’s leading family business coaches, to unpack how next-generation leaders can step into leadership without destroying family relationships.
Most family businesses don’t fail because of profits or market conditions — they fail because of communication breakdowns, emotional tension, entitlement, and unclear succession planning. In this conversation, Jonathan shares real-world insights from coaching over 1,000 family businesses on how to earn respect, lead with confidence, and build your own legacy while honoring the past.
🔍 In this episode, you’ll learn:
Whether you’re preparing to take over the family business, already leading alongside parents, or advising family-owned companies, this episode offers practical strategies you can apply immediately.
🔖 Timestamps:
00:00 Introduction: The Family Business Dilemma
00:33 Meet Jonathan Goldhill: A Legacy of Coaching
01:11 Jonathan's Family Business Journey
05:44 The Hidden Reasons Family Businesses Fail
08:25 Explaining Family Business Coaching to a Child
10:41 Balancing Legacy and Vision in Family Businesses
13:28 The Importance of Emotional Intelligence
15:26 The 7Ps Playbook: Purpose and Priorities
19:04 Scaling Without Losing Your Soul
22:07 The Hunger for Success Across Generations
24:27 Rapid Fire Round: Quick Insights
25:12 Final Thoughts and Farewell
Transform the Experience. Transform Your Business.
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🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Jonathan Goldhill:
Website: https://www.thegoldhillgroup.com/
LinkedIn: https://www.linkedin.com/in/jonathangoldhill-businesscoach/
Instagram: https://www.instagram.com/thegoldhillgroup/
Youtube:https://www.youtube.com/c/TheGoldhillGroup/videos
Buy Disruptive Successor: https://www.disruptivesuccessor.com/
#FamilyBusiness #TakingOverTheFamilyBusiness #NextGenLeaders #BusinessSuccession #LeadershipDevelopment #Entrepreneurship #LegacyLeadership #SuccessionPlanning #DisruptiveSuccessor #JasonSBradshaw
What if the real reason people are leaving isn’t pay, perks, or generations, but the way work is designed?
In this episode of Chats with Jason, Jason S Bradshaw sits down with Joe Mull, Hall of Fame speaker, author, and one of the world’s leading voices on employee commitment, to dismantle the myth that “no one wants to work anymore.”
Joe reveals why people don’t quit jobs, they quit the experience of work, and what leaders must change right now to attract, engage, and retain great people.
This is not another conversation about perks, ping-pong tables, or free lunches. It’s a practical, research-backed roadmap for leaders who want people to stay, thrive, and proudly say, “You should work here.”
In this episode, you’ll discover:If you lead people, even one person, this episode will permanently change how you think about employee experience, retention, and performance.
⏱️ Key Timestamps00:00 – Why leaders are struggling with hiring, retention, and engagement
01:30 – The real reason people leave jobs, it’s about quality of life
03:25 – “People do a great job when they believe they have a great job”
04:54 – The 3 elements of a great job, ideal job, meaningful work, great boss
05:50 – What actually makes a great boss
08:43 – How trust is built slowly and destroyed instantly
09:32 – The myth of “no one wants to work anymore”
10:21 – Why this belief has existed for 120 years
12:15 – People don’t want to suffer anymore
15:27 – Stop fixing people, start fixing work
17:12 – Is there a staffing shortage or a great job shortage?
20:58 – One leadership habit that instantly boosts commitment
21:23 – Why stay interviews matter more than exit interviews
27:42 – How to give feedback that improves performance without damaging trust
30:23 – Leading people in the age of AI and hybrid work
32:29 – Where to follow Joe Mull and explore his work
33:05 – Why employee experience becomes customer experience
🔗 Follow & ConnectFollow Jason S Bradshaw
Website: https://www.jasonsbradshaw.com
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw
Follow Joe Mull
Website: https://www.joemull.com
Boss Hero School: https://www.bossheroschool.com
Every leader has said it—or at least thought it: “No one wants to work anymore.”
But what if that belief is costing you great people, productivity, and profit?
In this episode, Jason S Bradshaw sits down with Ryan Englin, bestselling author and CEO of Core Matters, to uncover why hiring struggles aren’t caused by the economy, the industry, or the next generation—but by broken hiring systems.
You’ll learn:
✅Why turnover quietly drains revenue and morale
✅How hiring is actually a marketing activity
✅The biggest hiring mistake leaders still make
✅How to attract better people before you’re desperate
If you’re tired of constant rehiring, burnout, and instability, this conversation will change how you think about hiring forever.
🔖 Timestamps:
00:00 The Hiring Dilemma: Why Finding the Right People is So Hard
00:59 Introducing Ryan Englin: Master of Frontline Hiring
01:56 The Real Cost of Bad Hires
04:14 Simplifying Hiring: A Lunchbox Analogy
05:09 Why Hiring is Harder Today
10:52 Recruiting as a Marketing Activity
14:05 The Core Fit Hiring System Explained
18:50 Becoming an Employer of Choice
22:55 Immediate Steps to Improve Candidate Quality
24:54 The Psychological Shift of Proactive Hiring
26:54 Final Thoughts and Encouragement for Leaders
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Ryan Englin:
Website: https://ryanenglin.com/
LinkedIn: https://www.linkedin.com/in/ryanenglin/
Facebook: https://www.facebook.com/ryan.englin/
Core Matters website: https://corematters.com/
LinkedIn Company: https://www.linkedin.com/company/corematters
Facebook: https://facebook.com/thecorematters
YouTube: https://www.youtube.com/@corefithiring
X: https://x.com/corematters
Titans of the Trades Podcast: https://corematters.com/podcasts/
Buy Ryan’s Books:
Hire Better People Faster: A Proven System for Attracting the Employees You Want - https://a.co/d/5r0w5j0
#HiringSystem #LeadershipDevelopment #EmployeeRetention #BusinessGrowth #WorkforceStrategy #HiringBetter
Creative burnout. Recycled ideas. Audiences that don’t trust what they see.
In this episode, Jason S. Bradshaw sits down with Melanie Deziel, one of the world’s most respected creative strategists, to unpack why creative teams stall — and what leaders can do to fix it.
You’ll discover:
👉The real reason brainstorming sessions fail
👉How trust is collapsing in marketing and business
👉Why “prove it” matters more than ever
👉How simple systems unlock creativity at scale
This is a must-watch for leaders, marketers, and teams who want to create work that actually resonates.
👉 Subscribe for more conversations on experience, leadership, and business transformation.
🔖 Timestamps:
00:00 Introduction to Creativity and Today's Guest
00:29 Meet Melanie Deziel: Creative Strategist Extraordinaire
01:34 Explaining Creativity to a 9-Year-Old
02:27 The Role of a Creative Systems Architect
03:47 The Content Fuel Framework: Revolutionizing Brainstorms
05:46 Overcoming Creative Blocks
11:04 The Impact of AI on Creativity
22:00 Building Trust in a Distrustful World
25:36 Practical Tips for Leaders and Teams
27:57 Final Thoughts and Farewell
Transform the Experience. Transform Your Business.
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Melanie Deziel:
Website: https://www.melaniedeziel.com/
LinkedIn: https://www.linkedin.com/in/melaniedeziel/
Instagram: https://www.instagram.com/meldeziel/
Threads: https://www.threads.com/@meldeziel
Buy Melanie’s Books:
The Content Fuel Framework - https://www.melaniedeziel.com/the-content-fuel-framework
Prove It - https://www.melaniedeziel.com/prove-it
#CreativeLeadership #TeamPerformance #BrandTrust #ContentMarketing #BusinessLeadership
Most company cultures don’t fail because leaders don’t care.
They fail because leaders misunderstand what culture actually is.
In this episode, Melissa Daimler—who helped shape culture at Adobe, Twitter, WeWork, and Udemy—reveals the real reasons cultures collapse and what leaders must do to build organizations that truly work.
We explore:
✅ Why values fail without clear behaviors
✅ How to spot cultural cracks long before they become disasters
✅ What fast-growth companies often get wrong
✅ How AI is reshaping culture, learning, and leadership
✅ Practical steps any leader can use to “reculture” their team
If you want a culture that fuels performance—rather than frustration—this conversation will give you the clarity and tools to lead differently.
🔖 Timestamps:
0:00 Introduction: The Real Meaning of Culture
01:22 Melissa Daimler's Journey and Insights
03:27 Common Misconceptions About Culture
04:41 Defining and Codifying Culture
09:17 Culture in High-Growth Companies
14:36 Culture in Crisis: Lessons from WeWork
17:09 AI's Impact on Culture and Leadership
24:32 Practical Steps for Leaders
28:00 Conclusion: Culture is What You Do
Transform the Experience. Transform Your Business.
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Melissa Daimler:
Website: https://www.melissadaimler.com/
LinkedIn: https://www.linkedin.com/in/melissadaimler/
Substack: https://reculturing.substack.com/
Buy ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success :https://www.melissadaimler.com/reculturing-book/
#CompanyCulture #Leadership #WorkplaceCulture #MelissaDaimler #JasonSBradshaw #ChatsWithJason #ReCulturing #FutureOfWork
Empathy is no longer a “soft skill”—it’s the competitive advantage every modern leader needs. In this powerful episode, Jason S. Bradshaw interviews Claude Silver, Chief Heart Officer at VaynerX, to uncover how emotional bravery, self-awareness, and people-first leadership transform team performance and workplace culture.
Claude shares the pivotal moments that shaped her leadership journey, how she supports 2,000+ employees globally, and what leaders must do to build trust, belonging, and psychological safety—whether teams are remote, hybrid, or in-office.
You’ll learn:
✔️ How to lead with empathy in high-pressure environments
✔️ Why emotional bravery is the next evolution of emotional intelligence
✔️ How to give (and receive) feedback without fear
✔️ What people-first culture really looks like in action
✔️ The mindset shift that helps leaders retain top talent
✔️ How to create belonging across generations and time zones
✔️ Why transparency builds faster trust than any dashboard or KPI
If you want to improve your leadership skills, elevate your company culture, and create teams that feel seen and supported—this episode gives you the practical roadmap.
🔖 Timestamps:
00:00 Introduction to Heart-Led Leadership
00:35 Meet Claude Silver: Chief Heart Officer
01:21 Claude's Journey to Leadership
04:31 Emotional Bravery in Leadership
08:46 The Role of a Chief Heart Officer
16:00 Building a People-First Culture
18:34 Emotional Optimism and Leadership
21:07 Creating Belonging in a Diverse Workforce
27:04 Operational Decisions with Heart
28:50 Conclusion and Final Thoughts
Transform the Experience. Transform Your Business.
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Claude Silver:
Website: https://www.claudesilver.com/
LinkedIn: https://www.linkedin.com/in/casilver/
Instagram: https://www.instagram.com/claudesilver
Tiktok: https://www.tiktok.com/@chiefheartofficer
Buy Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart: https://beyourselfbook.com/
#Leadership #EmpathyInLeadership #PeopleFirstCulture #EmotionalBravery #HybridWork #EmployeeExperience #WorkplaceCulture #ClaudeSilver #JasonSBradshaw
In today’s rapidly changing business landscape, the leaders winning aren’t the ones squeezing for more efficiency — they’re the ones unlocking creativity. In this episode, Jason S. Bradshaw sits down with Dr. Natalie Nixon, one of the world’s leading voices on creativity and innovation, to unpack why imagination, curiosity, and Wonder Rigor are now the most important leadership tools.
You’ll discover:
🔥 Why efficiency alone is no longer a competitive advantage
🔥 How creativity drives faster problem-solving and breakthrough innovation
🔥 The Move–Think–Rest framework that prevents burnout and boosts performance
🔥 Why AI makes human imagination more valuable — not less
🔥 How leaders can build a culture that consistently innovates
If you want your team to collaborate better, innovate faster, and thrive in uncertainty, this conversation will reshape the way you lead.
🔖 Timestamps
00:00 Introduction to WonderRigor
00:52 Understanding Creativity in Leadership
02:14 The Bias Around Creativity
04:43 Defining WonderRigor
09:47 Explaining WonderRigor to a Child
11:13 The Importance of Doodling
13:16 Addressing Burnout in the Workplace
16:11 Move.Think.Rest Framework
21:43 Creativity as a Strategic Competency
25:20 The Role of Authentic Imagination
28:46 Conclusion and Final Thoughts
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Dr. Natalie Nixon:
Website: https://www.figure8thinking.com/
LinkedIn: https://www.linkedin.com/in/natalienixonphd/
Facebook: https://www.facebook.com/natwnixon
Instagram: https://www.instagram.com/natwnixon/
Youtube: https://www.youtube.com/c/NatalieNixon
Buy Move. Think. Rest. Redefining Productivity & Our Relationship with Time: https://www.figure8thinking.com/published-and-featured/
Transform the Experience. Transform Your Business.
#Leadership #Innovation #CreativityAtWork #FutureOfWork #BusinessGrowth #CorporateLeadership #EmployeeExperience #HumanCenteredLeadership
What turns a near-bankrupt company into one of the most loved, tattoo-worthy brands on the planet?
In this episode, Ken Schmidt — the legendary former Director of Communications at Harley-Davidson — reveals the exact strategies that transformed Harley from chaos into a cult-like community of passionate believers.
This is the conversation every business leader, marketer, and customer experience professional needs to hear.
You’ll learn:
🔥 Why product improvements alone never create loyalty
🔥 How Harley reconnected with customers by showing up human first
🔥 The simple shift that turned riders into evangelists
🔥 Why community is the ultimate competitive advantage
🔥 How to build fans who proudly promote your brand
🔥 What most companies get wrong about storytelling and customer connection
🔥 How leaders can spark emotional resonance — at scale
Whether you're building a startup, leading a global brand, or trying to inspire deeper loyalty, Ken’s insights will change the way you think about experience, attention, and the true drivers of brand love.
If you want customers to believe in your brand — not just buy from it — this is where you start.
🔖 Timestamps
00:00 The Secret to Harley-Davidson's Turnaround
00:26 Introducing Ken Schmidt: The Voice Behind the Brand
00:47 The Early Struggles and Missteps
02:06 The Aha Moment: Shifting Focus from Product to People
03:58 The Power of Direct Customer Engagement
06:26 Building a Community and Creating Loyalty
09:36 Ken Schmidt's Insights on Brand Loyalty
26:31 The Role of AI in Maintaining Human Connection
30:20 Ken Schmidt's Motto for Leaders
31:52 Conclusion and Call to Action
Want more insights on transforming your business? 🚀
🔔🔥 Hit That Subscribe Button NOW!
🎯 Share These Game-Changing Tips with Your Network!
👍💭 Like and comment —we'd love to hear your thoughts!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Ken Schmidt:
Website: https://kenspeaks.com/
LinkedIn: https://www.linkedin.com/in/ken-schmidt-5b08115/
Buy Make Some Noise: The Unconventional Road to Dominance: https://a.co/d/4DJFTNH
#HarleyDavidson #KenSchmidt #CustomerExperience #BrandLoyalty #Leadership #JasonSBradshaw #ChatsWithJason
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