Chats with Jason

Chats with Jason

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Chats with Jason episodes

  • Bringing Wonder Back to Work | Leadership, Culture & Service with Peter Merritt

    What if the missing ingredient in leadership, culture, and service isn’t strategy… but wonder?

    In this episode of Chats with Jason, Jason S. Bradshaw sits down with Peter Merritt — Australia’s 2024 Keynote Speaker of the Year, founder of House of Wonderful, and author of Wonderlicious. Together, they explore how leaders can bring wonder back into the workplace to reignite team engagement, elevate customer experience, and create cultures people feel proud to belong to.

    This conversation is a powerful reset for leaders who feel their workplace energy has gone flat. Peter shares practical, human-centered ways to transform service, strengthen connection, and lead with heart — without bigger budgets.

    You’ll learn:

    1. Why wonder is a leadership advantage, not a luxury
    2. How small moments create magnetic workplace cultures
    3. The role of presence, gratitude, and emotional energy in leadership
    4. How to improve customer and employee experience through heart-led service
    5. Simple rituals that can elevate team engagement starting today

    If you care about leadership development, workplace culture, employee engagement, or customer experience, this episode will leave you inspired and equipped with practical ideas you can use immediately.


    Time Stamps:

    00:00 Introduction to the Power of Wonder

    00:38 Meet Peter Merritt: The Wonder Advocate

    01:41 Rediscovering Wonder in Leadership

    03:42 Lessons from Luxury Hotels

    04:43 The Power of Small Moments

    08:15 Creating Magnetic Workplaces

    10:42 Revive and Shine: A Case Study

    12:23 Practical Tips for Best-in-Class Service

    14:35 The Impact of Gratitude

    17:59 Role Model Leadership

    22:18 Final Thoughts and Takeaways



    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw

    Follow Peter Merrett:

    Website: https://petermerrett.com/

    LinkedIn: https://www.linkedin.com/in/petermerrett/

    Facebook: https://www.facebook.com/petermerrettspeaker

    Instagram: https://www.instagram.com/peter_merrett/

    Buy WONDERLICIOUS: Bringing Wonder Back to Life, Leadership and Service: https://petermerrett.com/wonderlicious/

    #Leadership #WorkplaceCulture #EmployeeEngagement #CustomerExperience #ServiceLeadership #Wonderlicious #PeterMerritt #JasonSBradshaw



    29 min
  • Ken Blanchard’s Secret to Great Leadership: Catch People Doing Things Right

    What if the fastest way to boost performance wasn’t pressure… but love?

    In this episode of Chats with Jason, Martha C. Lawrence, author of Catch People Doing Things Right, the authorized biography of Ken Blanchard, shares the personal story behind one of the world’s most influential leadership thinkers.

    Decades before empathy and vulnerability became leadership buzzwords, Ken Blanchard, co-author of The One Minute Manager, was teaching a radically different philosophy:

    Leadership is service, love belongs at work, and “nice leaders” don’t finish last — they create thriving, high-performing organizations.

    In this episode, you’ll learn:

    1. How catching people doing things right transforms performance and workplace culture
    2. Why servant leadership builds trust, engagement, and loyalty
    3. Personal stories that shaped Ken Blanchard’s leadership philosophy
    4. Practical strategies to lead with love in today’s hybrid, AI-driven workplace

    If you’re a leader, manager, or business owner looking to inspire your teams, improve engagement, and create a positive workplace, this conversation will change the way you lead.

    Time Stamps:

    00:00 Introduction: Leading with Love

    00:54 Meet Martha C. Lawrence

    02:40 Ken Blanchard's Early Influence

    04:42 The One Minute Manager Phenomenon

    06:41 Ken's Leadership Philosophy

    10:54 Servant Leadership in Action

    14:53 Ken's Legacy and Impact

    23:36 Applying Ken's Lessons Today

    26:40 Conclusion: Lead with Love


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw

    Follow Martha C. Lawrence

    Website: https://marthalawrence.com/

    LinkedIn: https://www.linkedin.com/in/marthaclawrence/

    Buy Catch People Doing Things Right: https://marthalawrence.com/product/catch-people-doing-things-right-how-ken-blanchard-changed-the-way-the-world-leads

    #KenBlanchard #Leadership #EmployeeEngagement #CatchPeopleDoingThingsRight #OneMinuteManager #JasonSBradshaw


    30 min
  • How to Take Over a Family Business Without Destroying Relationships

    Taking over a family business can feel like walking a tightrope — one wrong step and relationships, trust, and legacy can unravel fast.

    In this episode of Chats with Jason, Jason S. Bradshaw sits down with Jonathan Goldhill, author of Disruptive Successor and one of the world’s leading family business coaches, to unpack how next-generation leaders can step into leadership without destroying family relationships.

    Most family businesses don’t fail because of profits or market conditions — they fail because of communication breakdowns, emotional tension, entitlement, and unclear succession planning. In this conversation, Jonathan shares real-world insights from coaching over 1,000 family businesses on how to earn respect, lead with confidence, and build your own legacy while honoring the past.

    🔍 In this episode, you’ll learn:

    1. Why most family business successions fail
    2. How next-gen leaders can take control without burning bridges
    3. The emotional shift required to lead parents, siblings, and relatives
    4. How to balance legacy vs leadership
    5. What successful multi-generation businesses do differently
    6. Why communication, purpose, and emotional intelligence matter more than ever

    Whether you’re preparing to take over the family business, already leading alongside parents, or advising family-owned companies, this episode offers practical strategies you can apply immediately.

    🔖 Timestamps:

    00:00 Introduction: The Family Business Dilemma

    00:33 Meet Jonathan Goldhill: A Legacy of Coaching

    01:11 Jonathan's Family Business Journey

    05:44 The Hidden Reasons Family Businesses Fail

    08:25 Explaining Family Business Coaching to a Child

    10:41 Balancing Legacy and Vision in Family Businesses

    13:28 The Importance of Emotional Intelligence

    15:26 The 7Ps Playbook: Purpose and Priorities

    19:04 Scaling Without Losing Your Soul

    22:07 The Hunger for Success Across Generations

    24:27 Rapid Fire Round: Quick Insights

    25:12 Final Thoughts and Farewell

    Transform the Experience. Transform Your Business.

    Want more insights on transforming your business? 🚀

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!

    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw

    Follow Jonathan Goldhill:

    Website: https://www.thegoldhillgroup.com/

    LinkedIn: https://www.linkedin.com/in/jonathangoldhill-businesscoach/

    Instagram: https://www.instagram.com/thegoldhillgroup/

    Youtube:https://www.youtube.com/c/TheGoldhillGroup/videos

    Buy Disruptive Successor: https://www.disruptivesuccessor.com/

    #FamilyBusiness #TakingOverTheFamilyBusiness #NextGenLeaders #BusinessSuccession #LeadershipDevelopment #Entrepreneurship #LegacyLeadership #SuccessionPlanning #DisruptiveSuccessor #JasonSBradshaw

    28 min
  • No One Wants to Work Anymore Is a Lie, Here’s What Leaders Are Missing

    What if the real reason people are leaving isn’t pay, perks, or generations, but the way work is designed?

    In this episode of Chats with Jason, Jason S Bradshaw sits down with Joe Mull, Hall of Fame speaker, author, and one of the world’s leading voices on employee commitment, to dismantle the myth that “no one wants to work anymore.”

    Joe reveals why people don’t quit jobs, they quit the experience of work, and what leaders must change right now to attract, engage, and retain great people.

    This is not another conversation about perks, ping-pong tables, or free lunches. It’s a practical, research-backed roadmap for leaders who want people to stay, thrive, and proudly say, “You should work here.”

    In this episode, you’ll discover:
    1. Why people really leave jobs, and why it always comes back to quality of life
    2. The three conditions that make people believe they have a great job
    3. What truly defines a great boss, and why trust can be lost in moments
    4. Why “no one wants to work anymore” has been said for 120 years
    5. How to stop fixing people and start fixing work
    6. The power of stay interviews, and how to run them properly
    7. How to give feedback that activates effort instead of triggering defensiveness
    8. What leaders must do differently in the age of AI, hybrid work, and burnout

    If you lead people, even one person, this episode will permanently change how you think about employee experience, retention, and performance.

    ⏱️ Key Timestamps

    00:00 – Why leaders are struggling with hiring, retention, and engagement

    01:30 – The real reason people leave jobs, it’s about quality of life

    03:25 – “People do a great job when they believe they have a great job”

    04:54 – The 3 elements of a great job, ideal job, meaningful work, great boss

    05:50 – What actually makes a great boss

    08:43 – How trust is built slowly and destroyed instantly

    09:32 – The myth of “no one wants to work anymore”

    10:21 – Why this belief has existed for 120 years

    12:15 – People don’t want to suffer anymore

    15:27 – Stop fixing people, start fixing work

    17:12 – Is there a staffing shortage or a great job shortage?

    20:58 – One leadership habit that instantly boosts commitment

    21:23 – Why stay interviews matter more than exit interviews

    27:42 – How to give feedback that improves performance without damaging trust

    30:23 – Leading people in the age of AI and hybrid work

    32:29 – Where to follow Joe Mull and explore his work

    33:05 – Why employee experience becomes customer experience

    🔗 Follow & Connect

    Follow Jason S Bradshaw

    Website: https://www.jasonsbradshaw.com

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw

    Follow Joe Mull

    Website: https://www.joemull.com

    Boss Hero School: https://www.bossheroschool.com

    35 min
  • No One Wants to Work? The Real Problem Is Your Hiring System

    Every leader has said it—or at least thought it: “No one wants to work anymore.”

    But what if that belief is costing you great people, productivity, and profit?

    In this episode, Jason S Bradshaw sits down with Ryan Englin, bestselling author and CEO of Core Matters, to uncover why hiring struggles aren’t caused by the economy, the industry, or the next generation—but by broken hiring systems.

    You’ll learn:

    ✅Why turnover quietly drains revenue and morale

    ✅How hiring is actually a marketing activity

    ✅The biggest hiring mistake leaders still make

    ✅How to attract better people before you’re desperate

    If you’re tired of constant rehiring, burnout, and instability, this conversation will change how you think about hiring forever.

    🔖 Timestamps:

    00:00 The Hiring Dilemma: Why Finding the Right People is So Hard

    00:59 Introducing Ryan Englin: Master of Frontline Hiring

    01:56 The Real Cost of Bad Hires

    04:14 Simplifying Hiring: A Lunchbox Analogy

    05:09 Why Hiring is Harder Today

    10:52 Recruiting as a Marketing Activity

    14:05 The Core Fit Hiring System Explained

    18:50 Becoming an Employer of Choice

    22:55 Immediate Steps to Improve Candidate Quality

    24:54 The Psychological Shift of Proactive Hiring

    26:54 Final Thoughts and Encouragement for Leaders

    Want more insights on transforming your business? 🚀

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!

    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw

    Follow Ryan Englin:

    Website: https://ryanenglin.com/

    LinkedIn: https://www.linkedin.com/in/ryanenglin/

    Facebook: https://www.facebook.com/ryan.englin/

    Core Matters website: https://corematters.com/

    LinkedIn Company: https://www.linkedin.com/company/corematters

    Facebook: https://facebook.com/thecorematters

    YouTube: https://www.youtube.com/@corefithiring

    X: https://x.com/corematters

    Titans of the Trades Podcast: https://corematters.com/podcasts/

    Buy Ryan’s Books:

    Hire Better People Faster: A Proven System for Attracting the Employees You Want - https://a.co/d/5r0w5j0


    #HiringSystem #LeadershipDevelopment #EmployeeRetention #BusinessGrowth #WorkforceStrategy #HiringBetter


    30 min
  • Stop Posting “More Content”, Use This Simple System Instead

    Creative burnout. Recycled ideas. Audiences that don’t trust what they see.

    In this episode, Jason S. Bradshaw sits down with Melanie Deziel, one of the world’s most respected creative strategists, to unpack why creative teams stall — and what leaders can do to fix it.


    You’ll discover:


    👉The real reason brainstorming sessions fail

    👉How trust is collapsing in marketing and business

    👉Why “prove it” matters more than ever


    👉How simple systems unlock creativity at scale


    This is a must-watch for leaders, marketers, and teams who want to create work that actually resonates.


    👉 Subscribe for more conversations on experience, leadership, and business transformation.



    🔖 Timestamps:


    00:00 Introduction to Creativity and Today's Guest

    00:29 Meet Melanie Deziel: Creative Strategist Extraordinaire

    01:34 Explaining Creativity to a 9-Year-Old

    02:27 The Role of a Creative Systems Architect

    03:47 The Content Fuel Framework: Revolutionizing Brainstorms

    05:46 Overcoming Creative Blocks

    11:04 The Impact of AI on Creativity

    22:00 Building Trust in a Distrustful World

    25:36 Practical Tips for Leaders and Teams

    27:57 Final Thoughts and Farewell


    Transform the Experience. Transform Your Business.


    Want more insights on transforming your business? 🚀 

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw


    Follow Melanie Deziel: 

    Website: https://www.melaniedeziel.com/

    LinkedIn: https://www.linkedin.com/in/melaniedeziel/

    Instagram: https://www.instagram.com/meldeziel/

    Threads: https://www.threads.com/@meldeziel

     

    Buy Melanie’s Books:

    The Content Fuel Framework - https://www.melaniedeziel.com/the-content-fuel-framework

    Prove It - https://www.melaniedeziel.com/prove-it


    #CreativeLeadership #TeamPerformance #BrandTrust #ContentMarketing #BusinessLeadership 


    31 min
  • Why Most Company Cultures Fail and How Great Leaders Fix Them

    Most company cultures don’t fail because leaders don’t care.

    They fail because leaders misunderstand what culture actually is.

    In this episode, Melissa Daimler—who helped shape culture at Adobe, Twitter, WeWork, and Udemy—reveals the real reasons cultures collapse and what leaders must do to build organizations that truly work.


    We explore:


    ✅ Why values fail without clear behaviors

    ✅ How to spot cultural cracks long before they become disasters

    ✅ What fast-growth companies often get wrong

    ✅ How AI is reshaping culture, learning, and leadership

    ✅ Practical steps any leader can use to “reculture” their team


    If you want a culture that fuels performance—rather than frustration—this conversation will give you the clarity and tools to lead differently.


    🔖 Timestamps:

    0:00 Introduction: The Real Meaning of Culture

    01:22 Melissa Daimler's Journey and Insights

    03:27 Common Misconceptions About Culture

    04:41 Defining and Codifying Culture

    09:17 Culture in High-Growth Companies

    14:36 Culture in Crisis: Lessons from WeWork

    17:09 AI's Impact on Culture and Leadership

    24:32 Practical Steps for Leaders

    28:00 Conclusion: Culture is What You Do



    Transform the Experience. Transform Your Business.


    Want more insights on transforming your business? 🚀 

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw


    Follow Melissa Daimler: 

    Website: https://www.melissadaimler.com/

    LinkedIn: https://www.linkedin.com/in/melissadaimler/

    Substack: https://reculturing.substack.com/ 

     

    Buy ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success :https://www.melissadaimler.com/reculturing-book/


    #CompanyCulture #Leadership #WorkplaceCulture #MelissaDaimler #JasonSBradshaw #ChatsWithJason #ReCulturing #FutureOfWork


    29 min
  • Claude Silver on Emotional Bravery & People-First Culture

    Empathy is no longer a “soft skill”—it’s the competitive advantage every modern leader needs. In this powerful episode, Jason S. Bradshaw interviews Claude Silver, Chief Heart Officer at VaynerX, to uncover how emotional bravery, self-awareness, and people-first leadership transform team performance and workplace culture.

    Claude shares the pivotal moments that shaped her leadership journey, how she supports 2,000+ employees globally, and what leaders must do to build trust, belonging, and psychological safety—whether teams are remote, hybrid, or in-office.


    You’ll learn:

    ✔️ How to lead with empathy in high-pressure environments

    ✔️ Why emotional bravery is the next evolution of emotional intelligence

    ✔️ How to give (and receive) feedback without fear

    ✔️ What people-first culture really looks like in action

    ✔️ The mindset shift that helps leaders retain top talent

    ✔️ How to create belonging across generations and time zones

    ✔️ Why transparency builds faster trust than any dashboard or KPI


    If you want to improve your leadership skills, elevate your company culture, and create teams that feel seen and supported—this episode gives you the practical roadmap.


    🔖 Timestamps:


    00:00 Introduction to Heart-Led Leadership

    00:35 Meet Claude Silver: Chief Heart Officer

    01:21 Claude's Journey to Leadership

    04:31 Emotional Bravery in Leadership

    08:46 The Role of a Chief Heart Officer

    16:00 Building a People-First Culture

    18:34 Emotional Optimism and Leadership

    21:07 Creating Belonging in a Diverse Workforce

    27:04 Operational Decisions with Heart

    28:50 Conclusion and Final Thoughts


    Transform the Experience. Transform Your Business.


    Want more insights on transforming your business? 🚀 

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw


    Follow Claude Silver: 

    Website: https://www.claudesilver.com/

    LinkedIn: https://www.linkedin.com/in/casilver/

    Instagram: https://www.instagram.com/claudesilver

    Tiktok: https://www.tiktok.com/@chiefheartofficer

     


    Buy Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart: https://beyourselfbook.com/


    #Leadership #EmpathyInLeadership #PeopleFirstCulture #EmotionalBravery #HybridWork #EmployeeExperience #WorkplaceCulture #ClaudeSilver #JasonSBradshaw


    33 min
  • Why Top Leaders Now Prioritize Creativity Over Efficiency

    In today’s rapidly changing business landscape, the leaders winning aren’t the ones squeezing for more efficiency — they’re the ones unlocking creativity. In this episode, Jason S. Bradshaw sits down with Dr. Natalie Nixon, one of the world’s leading voices on creativity and innovation, to unpack why imagination, curiosity, and Wonder Rigor are now the most important leadership tools.

    You’ll discover:

    🔥 Why efficiency alone is no longer a competitive advantage

    🔥 How creativity drives faster problem-solving and breakthrough innovation

    🔥 The Move–Think–Rest framework that prevents burnout and boosts performance

    🔥 Why AI makes human imagination more valuable — not less

    🔥 How leaders can build a culture that consistently innovates

    If you want your team to collaborate better, innovate faster, and thrive in uncertainty, this conversation will reshape the way you lead.


    🔖 Timestamps

    00:00 Introduction to WonderRigor

    00:52 Understanding Creativity in Leadership

    02:14 The Bias Around Creativity

    04:43 Defining WonderRigor

    09:47 Explaining WonderRigor to a Child

    11:13 The Importance of Doodling

    13:16 Addressing Burnout in the Workplace

    16:11 Move.Think.Rest Framework

    21:43 Creativity as a Strategic Competency

    25:20 The Role of Authentic Imagination

    28:46 Conclusion and Final Thoughts



    Want more insights on transforming your business? 🚀 

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw


    Follow Dr. Natalie Nixon: 

    Website: https://www.figure8thinking.com/

    LinkedIn: https://www.linkedin.com/in/natalienixonphd/

    Facebook: https://www.facebook.com/natwnixon

    Instagram: https://www.instagram.com/natwnixon/

    Youtube: https://www.youtube.com/c/NatalieNixon


    Buy Move. Think. Rest. Redefining Productivity & Our Relationship with Time: https://www.figure8thinking.com/published-and-featured/


    Transform the Experience. Transform Your Business.


    #Leadership #Innovation #CreativityAtWork #FutureOfWork #BusinessGrowth #CorporateLeadership #EmployeeExperience #HumanCenteredLeadership

    32 min
  • Inside Harley’s Cult-Like Loyalty | Ken Schmidt on Turning Customers Into Believers

    What turns a near-bankrupt company into one of the most loved, tattoo-worthy brands on the planet?

    In this episode, Ken Schmidt — the legendary former Director of Communications at Harley-Davidson — reveals the exact strategies that transformed Harley from chaos into a cult-like community of passionate believers.


    This is the conversation every business leader, marketer, and customer experience professional needs to hear.


    You’ll learn:

    🔥 Why product improvements alone never create loyalty

    🔥 How Harley reconnected with customers by showing up human first

    🔥 The simple shift that turned riders into evangelists

    🔥 Why community is the ultimate competitive advantage

    🔥 How to build fans who proudly promote your brand

    🔥 What most companies get wrong about storytelling and customer connection

    🔥 How leaders can spark emotional resonance — at scale


    Whether you're building a startup, leading a global brand, or trying to inspire deeper loyalty, Ken’s insights will change the way you think about experience, attention, and the true drivers of brand love.


    If you want customers to believe in your brand — not just buy from it — this is where you start.


    🔖 Timestamps

    00:00 The Secret to Harley-Davidson's Turnaround

    00:26 Introducing Ken Schmidt: The Voice Behind the Brand

    00:47 The Early Struggles and Missteps

    02:06 The Aha Moment: Shifting Focus from Product to People

    03:58 The Power of Direct Customer Engagement

    06:26 Building a Community and Creating Loyalty

    09:36 Ken Schmidt's Insights on Brand Loyalty

    26:31 The Role of AI in Maintaining Human Connection

    30:20 Ken Schmidt's Motto for Leaders

    31:52 Conclusion and Call to Action



    Want more insights on transforming your business? 🚀

    🔔🔥 Hit That Subscribe Button NOW!

    🎯 Share These Game-Changing Tips with Your Network!

    👍💭 Like and comment —we'd love to hear your thoughts!


    Follow Jason S Bradshaw:

    Website: https://jasonsbradshaw.com/

    LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

    Facebook: https://www.facebook.com/jasonsbradshaw

    Instagram: https://www.instagram.com/jasonsbradshaw/

    Twitter/X: https://x.com/jasonsbradshaw


    Follow Ken Schmidt:


    Website: https://kenspeaks.com/

    LinkedIn: https://www.linkedin.com/in/ken-schmidt-5b08115/


    Buy Make Some Noise: The Unconventional Road to Dominance: https://a.co/d/4DJFTNH


    #HarleyDavidson #KenSchmidt #CustomerExperience #BrandLoyalty #Leadership #JasonSBradshaw #ChatsWithJason


    33 min

About Chats with Jason

From the publisher's feed

What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw.