AI Heroes & Headaches

Chief Test Officer with Muralidhar Krishnaprasad

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In AI, the hardest code to crack isn’t the tech. It is leadership.

For our very first AI Heroes & Headaches episode, I couldn’t have asked for a better guest than Muralidhar Krishnaprasad (MK), President & CTO of Salesforce’s Unified Agentforce Platform, one of the most authentic, game-changing leaders I’ve ever worked with.

Three months ago in Hakone, Japan, I needed yen to buy a blessed souvenir. Without hesitation, MK walked hundreds of steps down to an ATM, and back up, with me.

It wasn’t about money. It was about trust, respect, and showing up for people when it counts.

In this episode, MK and I dive into:

  • Why he's known as the Chief Test Officer by our team.
  • The principle he brings from his spiritual life into his leadership. (MK and I have been to temples around the world together!)
  • Why authenticity is a strategic advantage in the AI era.
  • A recent rabbit hole that MK went down, just for the joy of learning.
  • The message he wants all leaders to know.

    • "We’re in the agentic AI era, and that’s what’s going to make the next level of transformation possible.” -MK

    ...more
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    AI Heroes & HeadachesBy Vivienne Wei