The calmest voice in the worst moment is often a 911 dispatcher, and we want to give that work the spotlight it deserves. Hosts Lisa Greenberg and Officer Mercedes Simonds sit down with Chief Anthony Sizemore for an episode of Cape CopCast 'Chief's Chat.'

We’re celebrating National Public Safety Telecommunicators Week and the communications team that answers the calls, guides the public, and supports officers from the first ring. We talk about why dispatchers are “the first first responders,” what wellness support and crisis intervention training (CIT) can look like behind the scenes, and why the new Golden Headset award is a meaningful way to recognize excellence. You’ll also hear the lighter side of the comms room culture, plus a hurricane story that proves dispatchers can run a headset and a crock pot at the same time. 

Then we dig into a big operational win: replacing our mobile command vehicle (MCV). We explain what an MCV is, why it matters at critical incidents, major events, and disasters, and how modern technology allows a smaller, more nimble platform. We also clear up common questions about asset forfeiture funding, what the law allows, why city council authorization was required, and how this approach helps us stay equipped without missing a beat.