Chip Chat On Customer Service

How Adrian Tonon took customer service skills he learned in the restaurant business to apply to the City of Detroit.

Find out how Michael & Bonnie turned a bankrupt wine company into one of the most well-known wine businesses in the industry.

Customer support strategy at B2B companies requires a unique approach, and Jim Moloney explains how to gain a strategic advantage

Today, we dive into the world of contact center data analysis with CEO of Operative Intelligence, Peter Iansek.

Our first of many Ask Me Anything episodes!

Lon Safko discusses artificial intelligence in customer service and why we should embrace this growing trend.

Lisa Diehl from Blue Diamond Growers shares some great tips on how to successfully respond to your customer, how to successfully launch a new product as a team effort with the rest of the company, plus exciting news about SOCAP - Society of Consumer Affairs Professionals in Business - the authority for customer service!

Welcome to the Chip Chat podcast!