In this episode of the Financial Planning Podcast, Lewis sits down with Chris Palmer, Managing Director of Hansford Bell, for a brilliant conversation about leadership, growth and what it really takes to build a strong advice business.

Chris shares his journey from the Royal Navy into financial services, the lessons that shaped his leadership style, and how Hansford Bell has built a collaborative culture with a clear sense of direction. They also get into the realities of recruitment, creating progression for good people, moving fully into financial planning, and why the firm introduced a four-day week.

This is a practical episode for owner managers who want to build a business with better systems, stronger people and a clearer plan for growth.

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