This episode features a conversation with Chris Voss – CEO & Founder of The Black Swan Group Ltd. A world renown expert on negotiation, Chris was previously the lead international kidnapping negotiator for the Federal Bureau of Investigation. His method has been featured on MasterClass and Chris has been a regular commentator on CNBC, CNN, MSNBC, Fox News, and NPR. We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills.

Recorded on July 15, 2021