#364 – Chris Voss: FBI Hostage Negotiator

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:

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EPISODE LINKS:

Chris's Instagram: https://instagram.com/thefbinegotiator

Chris's Twitter: https://twitter.com/fbinegotiator

Chris's Website: https://blackswanltd.com

Chris's Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation

Never Split the Difference (book): https://amzn.to/3J5scNC

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OUTLINE:

Here's the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.

(00:00) - Introduction

(06:31) - Negotiation

(12:21) - Reason vs Emotion

(27:17) - How to listen

(36:06) - Negotiation with terrorists

(38:14) - Brittney Griner

(39:53) - Putin and Zelenskyy

(47:13) - Donald Trump

(54:23) - When to walk away

(58:37) - Israel and Palestine

(1:06:16) - Al-Qaeda

(1:11:46) - Three voices of negotiation

(1:20:11) - Strategic umbrage

(1:23:18) - Mirroring

(1:26:29) - Labeling

(1:33:55) - Exhaustion

(1:36:09) - The word "fair"

(1:39:06) - Closing the deal

(1:41:03) - Manipulation and lying

(1:42:58) - Conversation vs Negotiation

(1:54:17) - The 7-38-55 Rule

(1:58:16) - Chatbots

(2:07:39) - War

(2:09:10) - Advice for young people