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In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.

We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.

• https://openinclusion.com/
• https://www.linkedin.com/in/christine-hemphill-9570672/?originalSubdomain=fr
• https://openinclusion.com/open-inclusions-customer-experience-canvas/

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