CI 2032 - Change is a Constant Thing with Mary Verrone

Host and Industrial Psychologist, Bernardo Tirado PMP, interviews Mary Verrone, a Change Management Expert. Mary is a Global Organizational Change Management and Project Management consultant with expertise in leading global change initiatives that successfully implement new technologies, improve processes, and engage stakeholder groups to fulfill an organization’s return on investments. Skilled in creating and implementing customized solutions to drive business transformations. Mary is currently the Organization Change Management Director at Advancement Strategy Consulting, working to bring in change management and build a Change Management Office (CMO). Mary has transformed the Digital Technologies largest business segment’s demand and supply Iterative Business Planning process and tools, enabling collaborative decision-making with all engaged adopter groups using Prosci & ADKAR change management techniques, user readiness, adoption metrics. Identified the need for Design Thinking Problem Solving to enable global cross-segment decision making. Organized the Design Thinking Workshop in Brazil, bringing in key stakeholders from Business Partnership, Deployment, Core Services, and Delivery Excellence where one of the teams came up with the solution.