James Langley is the President of Langley Innovations, a strategic consulting and training firm,  which he founded to help institutions advance a philanthropic revolution. Over his career, James has worked with institutions across the country at different levels to help raise over $3 billion.

In this episode, Erik and James discuss his humanistic view on philanthropy, which prioritizes long-term relationship-building over short-term results. Based on those principles, James shares how to authentically cultivate first-time donors—like those you may have acquired recently through refunded tickets or online fundraising campaigns—and evolve them into lifetime supporters.