Terri talks with Cindy Ehnes, the Executive Vice President of COPE Health Solutions, who served as Gov. Schwarzenegger’s Director of the CA Department of Managed Health Care for seven years, about how she sees crisis as opportunity, how she insists on thriving not just surviving, and how she didn’t let losing her left hand at the age of 19 hold her back from becoming not only the first disabled professional skier but in being a champion for patients in the healthcare system.