This episode of "CIO Confessions" features an interview with Benne Holwerda, the CIO of the Rivas Zorggroep, a Dutch healthcare organisation. Benne discusses his role in navigating the challenges of integrating technology into a human-centric industry, emphasising the importance of process redesign and user-centric design over simply introducing new technologies. He highlights the specific challenges of working in healthcare, where patient data privacy and doctor-led innovation present unique hurdles. Benne also explores the potential of AI in healthcare, outlining both the opportunities and the ethical considerations surrounding its application.