Nostalgia meets innovation from swaps to smart service.

Resale is mainstream, loyalty looks like an airline, and Topshop is back.

In this Five Things Friday – UK Edition, Alex Rezvan and Simone Oloman break down five signals every retailer should track right now:

RIXO Pre‑Loved – How a premium label keeps inventory (and spend) inside its own ecosystem.

Community Clothes Swaps – Loanhood & Islington Council prove circular fashion can scale locally.

Topshop × Cara Delevingne – Millennial nostalgia fuels the brand’s digital relaunch under ASOS.

TOCO Swim Loyalty – A “frequent‑flyer”‑style rewards model that turns engagement into revenue.

Currys + AI Video Support – Vyntelligence tech lifts first‑time‑fix rates and slashes carbon‑heavy call‑outs.

Why it matters: safety, circularity, and service now fight for the same share of wallet—and the winners are already blending physical and digital touchpoints.

Links & Resources

RIXO Pre‑Loved: https://rixolondon.com/en-eu/pages/rixo-pre-loved

Loanhood × Islington Swap event: https://www.eventbrite.co.uk/e/islington-clothes-swap-tickets-1410481420899?aff=ebdsoporgprofile&_gl=11p3ylkb_upMQ.._gaMTg1MDI3Nzg3Mi4xNzUzMzUzNDMw_ga_TQVES5V6SH*czE3NTMzNTM0MzAkbzEkZzAkdDE3NTMzNTM0MzAkajYwJGwwJGgw

Topshop relaunch w/ Cara Delevingne: https://www.asosplc.com/news/topshop-partners-cara-delevingne-launch-topshopcom-and-brands-new-era/?utm_source=chatgpt.com

TOCO Swim: https://www.instagram.com/tocoswim/

TOCO Swim loyalty page: https://shopify.com/6073647192/account/pages/42026b1f-3325-417d-853a-8da8af55312b

TOCO Swim × New Acres rooftop event: https://www.eventbrite.co.uk/e/rooftop-riviera-toco-swim-x-new-acres-tickets-1469348664409?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl&fbclid=PAZXh0bgNhZW0CMTEAAaf_-VzVjhnuQC1RE22XECPsu4MmlVWhj6ckP5O9jRSaEwfIhqUzolgpNhGpQw_aem_sAVw8-_Wuo5RoQLrbiIZgw

Currys rolls out Vyntelligence AI: https://vyntelligence.com/news/retail-first-currys-rolls-out-game-changing-ai-video-tech-with-vyntelligence/

Hosts

Alex Rezvan – Founder, The Retail Podcast

Simone Oloman – Co‑founder & CEO, Need It For Tonight