<p>The road to leadership is different for everyone. For Terri Gerosa, global head of operational risk and control for Citi’s Global Consumer Bank, it involved three countries, multiple pivot points, and seeing the difference between “no” and “not now.”</p>

The road to leadership is different for everyone. For Terri Gerosa, global head of operational risk and control for Citi’s Global Consumer Bank, it involved three countries, multiple pivot points, and seeing the difference between “no” and “not now.”

Citi’s Terri Gerosa on the power of make-or-break moments

The public sector is often seen as slow-moving and behind the times. But around the world, governments are creating innovative responses to seemingly intractable challenges. Join us as we dive into the exciting new developments in the future of government, and speak with leaders from government agencies, think tanks, academia, and the rest of the world.

Insight In Depth takes a deep dive into the forces that shape our lives with the people who are building the future today. Each miniseries gives you a concentrated look at topic that impacts the way we live, going beyond theory to show how these issues are playing out in the real world.

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The public sector is often seen as slow-moving and behind the times. But around the world, governments are creating innovative responses to seemingly intractable challenges. Join us as we dive into the exciting new developments in the future of government, and speak with leaders from government agencies, think tanks, academia, and the rest of the world. Insight In Depth takes a deep dive into the forces that shape our lives with the people who are building the future today. Each miniseries gives you a concentrated look at topic that impacts the way we live, going beyond theory to show how these issues are playing out in the real world.

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Citi’s Terri Gerosa on the power of make-or-break moments

Citi’s Terri Gerosa on the power of make-or-break moments