Phyllis W. Cheng, Esq., has excelled at every stage of her career. As the former Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States, she oversaw some of the largest settlements in DFEH history. In this episode, Ms. Cheng joins Len to tell the story of a viral video of an arrest in the aftermath of the May 2020 protests, a civil rights lawsuit by the citizen who created the video, who claimed police retaliation for her having done so, and the unique opportunity to accomplish, through mediation, what both parties could not have achieved through a trial.