Mike & Will chat to Clare Ridd about the benefits of user research, how we can integrate it into our processes and the type of environment needed for a culture of research to thrive.Clare started her career at the UK Home Office but now leads research at Farewill, a company helping people to deal with death.

Mike &amp; Will chat to Clare Ridd about the benefits of user research, how we can integrate it into our processes and the type of environment needed for a culture of research to thrive.Clare started her career at the UK Home Office but now leads research at Farewill, a company helping people to deal with death.

Clare Ridd (Farewill, Gov.uk) on the importance of user research

ThisTBH is hosted by Michael Pinney and Will Thomas. We release a new episode every month discussing all things design leadership and career growth.

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Clare Ridd (Farewill, Gov.uk) on the importance of user research

Clare Ridd (Farewill, Gov.uk) on the importance of user research