Subscribe on iTunes! Subscribe on Google Play Podcast RSS Feed There’s been a lot of confusion around COVID-19, vaccines, testing, and quarantining. In this episode of The Frisco Podcast, Dr. Jay Woody, founder of Legacy ER and Urgent Care, provides clarity and offers guidance, and shares how to ensure you’re not overpaying for acute care. SHOW NOTES: [00:54] Legacy ER’s success story [03:27] What sets Legacy apart [08:30] About the COVID-19 vaccine [13:58] Doubts on COVID-19 testing and isolation periods [21:30] COVID-19 testing at Legacy [27:14] Find Legacy ER online LINKS & RESOURCES: Legacy ER on Lifestyle Frisco | Website | Facebook | Instagram Connect with Lifestyle Frisco on: YouTube Facebook Instagram Twitter LinkedIn Transcript Machine-generated. Welcome to the Frisco Podcast. I’m your host Scott Ellis. In this episode, we are having a chat with Dr. Jay Woody, the founder of Legacy ER. And we’re going to talk a little bit about Legacy ER and the topic of the day, COVID. So, Dr. Woody, welcome to the Frisco Podcast. Thank you for having me. Excited to be here today. Thank you, good to have you here. Um, obviously with everything going on, there’s a lot to talk about, particularly around COVID. Uh, but before we get into that, I wanted to talk specifically about Legacy ER. That is a business that you started. It’s something that I would call a “Frisco success story.” Um, but why did you start Legacy ER, and uh, how long have you guys been in business now? So, my background is I’m Board-Certified in Emergency Medicine. Uh, worked in the traditional hospital, big hospital, ER settings. Uh, spent, uh, all my formative years down at Parkland Hospital, our level-one trauma center here in Dallas. And then sort of moved out to some other hospitals that most of you be familiar with in the community. And what, what, uh, I really saw was the patient experience was, was typically lacking and there also were a lot of patients that were coming through the emergency department. They didn’t actually need to be in the ER. They needed acute care, but they didn’t need emergency services. And what was happening is those patients that needed acute care, but not necessarily emergency care, they were being penalized financially by the big bills that we all know come out of the emergency department. And so, sort of taking my, my sort of passion of improving the patient experience and also, uh, including that billing experience as well. That’s really the genesis of where Legacy ER & Urgent Care, you know, came, came from. And we opened our doors in August of 2008. Uh, back when Frisco was just a tiny, tiny little arm town, um, which, uh, for those of you that were here then, or remember, you know, it was pretty much a bunch of dirt fields where we opened up our original location on Main and Legacy. And, uh, obviously things have changed in the last, you know, 12+ years. And now of course we’re surrounded by retail there and where we don’t have farm fields around us anymore, but it’s been very, very exciting. We now have two locations in Frisco and a total of six locations here in the North Dallas area. Uh, we, we’ve also been blessed to, uh, have a sort of success story that’s very Frisco-centric and we now have, uh, additional two facilities in New Mexico, uh, three facilities in Indiana and, uh, one facility with another one soon-to-open in Florida. So, uh, really, you know, I live in Frisco, been here for about 16 years. And so this is, I I believe as a Frisco-success story and I’m excited to still be here and, and intimately involved with the business and care for the people of Frisco. Well, good. And we’re glad to have you here and thank you for opening those up. I know that early on, when we first started chatting with you, you wrote an article for Lifestyle Frisco about the difference between the different kinds of urgent care facilities, and hopefully I’m broadly classifying those. There’s ER, like Legacy ER, but then there are other types of facilities that are also, I guess, urgent care, but the way they operate and the way they bill are kind of different. Yeah. So, so I think, you know, I think we all understand the traditional hospital-based emergency room and we know how they bill. Is it’s it’s ER billing. Uh, and then sort of in 2000 about 2010, um, there became this trend of freestanding ERs, which I think, again, a lot of us probably saw the, the rise and sort of the fall of those. Those facilities where emergency rooms outside of a hospital, but they also only did emergency billings regardless of what type of care or level of care that you needed. It was emergency billing. So for example, if you just had a simple strep throat, they could definitely handle that, but it’s gonna, it’s gonna cost ya, you know, at least a thousand plus dollars for that. Um, and so the difference in what our model does is we have urgent-care billing for those minor problems such as strep throat. And we have ER billing for those cases that typically would have to only be cared for in a hospital emergency room. So for example, people needing a CT or cat scans, sort of advanced labs or imaging. Uh, normally you have to go to the hospital to get that, but with our model, you can use those levels of service. As well as if you don’t need those then you’re not going to pay that emergency bill. You’re going to have to lower urgent-care billing. So that, that is what is unique about our model and, and, and, you know, makes us sort of sets us apart. And obviously that’s good for patients because healthcare is super expensive. So you, you really only, only want …