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When you think about AI workflows, you typically think about achieving success when there are no humans involved. But Alane Boyd and Micah Johnson call this "over automation," and it's costing businesses time, money, and sanity.

The hosts have seen it repeatedly: companies build elaborate "hands-off" AI systems only to spend more time fixing what AI got wrong than they would have spent doing it manually. The problem isn't the technology, it's the approach.

In this episode you will learn:

• Why 80% is the automation sweet spot and 100% creates more problems
• The difference between automation and AI automation and why it matters for your workflows
• How to design systems with human judgment built in without losing efficiency
• Why micro-automations beat monolithic systems for maintenance and reliability
• Real examples from Goldman Sachs showing how even Wall Street keeps humans in the loop
• The two camps getting AI wrong and how to find the middle ground that actually works

If you are building AI workflows or considering it, this episode will save you from expensive mistakes and show you how to get the balance right. 

The real question is not "how much can I automate?" It is "where do I still need to be the smart one?"

Upcoming Education Sessions:

• Free Claude Cowork Webinar
• Free Claude Cowork Masterclass
• Claude Deep Dive Series

Tools and frameworks mentioned: 

• Claude
• n8n
• ClickUp
• Zapier
• Make
• Pipedrive

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This episode is brought to you by Biggest Goal.

Every quarter your team spends evaluating AI is a quarter your competitors spend shipping. Most leaders feel the pressure but get stuck between ignoring AI and getting it wrong. More tools and more demos won't fix it. What actually works is hands-on training for the people doing the work.

Our workshops align your leadership team on a shared AI roadmap. Our 4-week cohort get your teams building real AI agents, and automation workflows. And our ongoing groups keep leaders and builders sharp long after the cohort wraps.

Upcoming Sessions:

• Claude Cowork Masterclass
• Claude Deep Dive Series

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