Claude Silver  is the Chief Heart Officer at VaynerX (formerly VaynerMedia), a role she has held since May 2014, serving as the second-in-command to CEO Gary Vaynerchuk.  She is recognized as the world’s first person to hold this title, a position created to infuse empathy and human-centric processes into the organization’s culture, distinct from traditional HR function. we sit down to Catch up with her on our most recent episode of She Runs It Unscripted!