Q1: How do I communicate effectively with my new team in China and get them to "speak up" and openly discuss the problems or issues (4 minutes 12 seconds)?

Key takeaways:

Be aware of a 'Paratrooper Manager' backlash when you are assigned to lead in ChinaBe aware there is little incentive for Chinese who report to you to 'proactively' report problems or issuesBe aware that 'communication issues' are about 'culture', not languageBe aware that 'explaining' things clearly and concisely will not work if good 'Guanxi' relationships aren't established firstBe aware that 'until they trust you', they won't proactively communicate problems or issues, even when pressedBe aware that it is a 'loss of FACE' if their new boss perceives only problems and issues, so you would focus on developing 'Guanxi' and collaborating before tackling problems

This question was asked during second webinar in the 'Mindset for China Business' series was held live on August 8, 2018.

http://genejhsu.com