In today's episode, I sit down with my good friend Mr. Tim Thompson from Music City Maid Service. We discuss the good fortune of having an operations team that is a no-nonsense, well-oiled machine. Many investors cut corners by handling turns in-house (or by themselves). Tim and I talk about how that could end up being your worst nightmare, and how likely you are to regret that decision later as you try to scale your business to other cities and states.