Client ghosted me and now wants their website delivered in 3 days
With Jack
To ensure projects run smoothly, make sure there's a realistic schedule so there's no conflict with missed deadlines
Detail each step of the project and what's to be expected by both parties
Let the client know what deliverables you need and when you need them by
Don't start work until a deposit has been paid
In this situation, the freelancer started work without the deposit or deliverables and had trouble reaching the client
It's important not to ignore red flags such as clients avoiding contracts or being difficult to get a hold of. This doesn't get the relationship off on the best start
If your client threatens you with legal action, notify your insurer as soon as possible if you have professional indemnity insurance. Professional indemnity insurance will cover your damages and expenses if a claim is made against you
In this situation, the client wasn't asking for damages or compensation but it's still important to notify the insurer
Instead there's the matter of work having been done without payment, so there is the option to use the fast track contract dispute service that’s provided with your legal expenses insurance
Make use of the legal advice helpline that you get access to as part of your legal expenses insurance. Seek advice on client and payment disputes at no cost
Client ghosted me and now wants their website delivered in 3 days
With Jack
To ensure projects run smoothly, make sure there's a realistic schedule so there's no conflict with missed deadlines
Detail each step of the project and what's to be expected by both parties
Let the client know what deliverables you need and when you need them by
Don't start work until a deposit has been paid
In this situation, the freelancer started work without the deposit or deliverables and had trouble reaching the client
It's important not to ignore red flags such as clients avoiding contracts or being difficult to get a hold of. This doesn't get the relationship off on the best start
If your client threatens you with legal action, notify your insurer as soon as possible if you have professional indemnity insurance. Professional indemnity insurance will cover your damages and expenses if a claim is made against you
In this situation, the client wasn't asking for damages or compensation but it's still important to notify the insurer
Instead there's the matter of work having been done without payment, so there is the option to use the fast track contract dispute service that’s provided with your legal expenses insurance
Make use of the legal advice helpline that you get access to as part of your legal expenses insurance. Seek advice on client and payment disputes at no cost