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Join Ambrosia & Drea as they uncover some of their top ways in leading a consultation, along with stats on ways to keep clients & grow business.
1. 97% of hairstylists say they give a consultation, but only 7% of clients say they receive a consultation.
2. It costs 3X more to get a new client rather than keeping existing clients.
3. 93% of our communication is non-verbal.
4. Listening means paying attention & retaining what we understood, which is more active, & hearing is passive.
5. Changing things in a small way can bring a dramatic impact.
6. People decide in 30 seconds what they think about you.
7. Always leave your clients wanting something a little more.
8. Treat your consultations as if it’s a presentation; beginning, middle, & end.
Learn more from this 90 min course: http://ambrosiacarey.teachable.com/p/efficiency-of-success
Sponsors:
SalonScale: Know the exact cost of hair color in every bowl, with digital formula storage and inventory tracking, to be assured all color is paid and accounted for. Get 10% off using code Ambrosia10 plus a free scale: http://www.SalonScale.com/ambrosia
Truss: Brazil’s leading hair brand for over 20 years, Truss Professional has believes that healthy hair is beautiful hair. TrussAmbrosia for 20% off all products at http://www.trussprofessional.com
Join Ambrosia & Drea as they uncover some of their top ways in leading a consultation, along with stats on ways to keep clients & grow business.
1. 97% of hairstylists say they give a consultation, but only 7% of clients say they receive a consultation.
2. It costs 3X more to get a new client rather than keeping existing clients.
3. 93% of our communication is non-verbal.
4. Listening means paying attention & retaining what we understood, which is more active, & hearing is passive.
5. Changing things in a small way can bring a dramatic impact.
6. People decide in 30 seconds what they think about you.
7. Always leave your clients wanting something a little more.
8. Treat your consultations as if it’s a presentation; beginning, middle, & end.
Learn more from this 90 min course: http://ambrosiacarey.teachable.com/p/efficiency-of-success
Sponsors:
SalonScale: Know the exact cost of hair color in every bowl, with digital formula storage and inventory tracking, to be assured all color is paid and accounted for. Get 10% off using code Ambrosia10 plus a free scale: http://www.SalonScale.com/ambrosia
Truss: Brazil’s leading hair brand for over 20 years, Truss Professional has believes that healthy hair is beautiful hair. TrussAmbrosia for 20% off all products at http://www.trussprofessional.com