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Client Success: How Supporting Parts Managers Produces a Higher Gross Profit
Why Parts Managers & Fixed Ops Directors Rely on Partnership, Not Just Reports
In this episode of the PartsEdge Podcast, Kaylee Felio sits down with Tim Kreitel (Parts Manager) and Ryan Else (Fixed Ops Director) to explore the long-term impact PartsEdge has made on their dealership operations. From simplifying sourcing to saving time on reporting, they share how PartsEdge enables them to focus on what matters most—coaching teams, supporting techs, and running a more profitable parts department.
Tim recalls walking into his role years ago and having no idea what PartsEdge did—until he realized it was quietly running the backend systems that allowed him to stay out front, leading on the counter. For Ryan, the power lies in the speed of execution: accurate reports, smarter sourcing, and monthly consulting that helps avoid obsolescence before it costs the store.
Less Time in the Office, More Time on the Counter
PartsEdge gives working managers like Tim time back—freeing them from DMS setup, data entry, and building reports from scratch. That means more energy spent coaching counter staff, staying in touch with inventory cycles, and solving customer problems in real time.
Ryan emphasizes how much value comes from monthly reconciliation meetings and having a trusted support partner during DMS transitions. In his words: “I’d rather have Tim helping customers than spending two hours trying to chase a report.”
Smart Sourcing, Real ROI
One standout benefit? The intelligent sourcing strategy PartsEdge manages. While 4 sources might feel easier to manage manually, PartsEdge’s system of 100+ sources means parts flow through their lifecycle in a way that avoids overstock, obsolescence, and wasted working capital.
As Tim explains, “Your system filters out parts that look like they’re moving—but really aren’t.” That means fewer scrapped parts, faster turn, and smarter stocking decisions based on actual trends—not gut feeling.
SponsorsThis show is powered by PartsEdge — Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. Learn more at 🔗 www.partsedge.com
Takeaways
- Working managers need tools that save time and eliminate busywork
- Smart sourcing reduces scrap and improves inventory turn
- Monthly consulting helps fixed ops leaders stay ahead of obsolescence
- Responsive support turns PartsEdge into a true operations partner
Quote
“I’d rather have him helping customers than stuck in an office building spreadsheets.” — Ryan Else, Fixed Ops Director
Connect
Kaylee Felio
🔗 LinkedIn
🌐 www.partsedge.com
View all episodes
By Kaylee Felio, the Parts Girl
5
1414 ratings
Why Parts Managers & Fixed Ops Directors Rely on Partnership, Not Just Reports
In this episode of the PartsEdge Podcast, Kaylee Felio sits down with Tim Kreitel (Parts Manager) and Ryan Else (Fixed Ops Director) to explore the long-term impact PartsEdge has made on their dealership operations. From simplifying sourcing to saving time on reporting, they share how PartsEdge enables them to focus on what matters most—coaching teams, supporting techs, and running a more profitable parts department.
Tim recalls walking into his role years ago and having no idea what PartsEdge did—until he realized it was quietly running the backend systems that allowed him to stay out front, leading on the counter. For Ryan, the power lies in the speed of execution: accurate reports, smarter sourcing, and monthly consulting that helps avoid obsolescence before it costs the store.
Less Time in the Office, More Time on the Counter
PartsEdge gives working managers like Tim time back—freeing them from DMS setup, data entry, and building reports from scratch. That means more energy spent coaching counter staff, staying in touch with inventory cycles, and solving customer problems in real time.
Ryan emphasizes how much value comes from monthly reconciliation meetings and having a trusted support partner during DMS transitions. In his words: “I’d rather have Tim helping customers than spending two hours trying to chase a report.”
Smart Sourcing, Real ROI
One standout benefit? The intelligent sourcing strategy PartsEdge manages. While 4 sources might feel easier to manage manually, PartsEdge’s system of 100+ sources means parts flow through their lifecycle in a way that avoids overstock, obsolescence, and wasted working capital.
As Tim explains, “Your system filters out parts that look like they’re moving—but really aren’t.” That means fewer scrapped parts, faster turn, and smarter stocking decisions based on actual trends—not gut feeling.
SponsorsThis show is powered by PartsEdge — Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. Learn more at 🔗 www.partsedge.com
Takeaways
- Working managers need tools that save time and eliminate busywork
- Smart sourcing reduces scrap and improves inventory turn
- Monthly consulting helps fixed ops leaders stay ahead of obsolescence
- Responsive support turns PartsEdge into a true operations partner
Quote
“I’d rather have him helping customers than stuck in an office building spreadsheets.” — Ryan Else, Fixed Ops Director
Connect
Kaylee Felio
🔗 LinkedIn
🌐 www.partsedge.com