Have you ever gotten a text message from a brand? With the world of retail tech fast approaching a new norm in clienteling, we're sitting down with Boston-based email and SMS tech giant Klaviyo to explore the evolution of clienteling in the retail industry. Listen in as we discuss with Lacey Berrien, Klaviyo's Head of PR, and talk about small business, incentivizing in-store shopping, Klaviyo's Owned Growth Grant at The Current in Boston's Seaport, and much more.