Joan Lowery shares fascinating information about non-verbal communication. Learn how to improve your non-verbal skills, as well as recognize cues with your patients. Joan has more than 30 years' experience working as a professional communicator in several areas of communication skills training, including high-impact communications skills, listening, media training, executive coaching, creativity training, culture change seminars and career transition planning. She has worked extensively with physicians, physician leaders, medical residents and medical students. Joan also has experience as an award-winning broadcast and print journalist for news organizations such as CNN, Associated Press, CNBC-TV and the Discovery Channel.