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Referalls Close at 80% Web Leads Close at 3-4%.
We Are Missing Out On Coaching Our Clients On Being Advocates For Us.
People Do Not Have The Conversation They Are Either Uncomfortable Or Too Scared To Ask.
The First Part Of The Triange Is To Preframe Clients "I Am Going To Give You Exceptional Service, I Need One Thing From You..."
The Second Part is The How. Coach Clients On How To Send You Referrals.
The Best Way Is To Have Them Send You The Information Directly.
If You Get Hesitation Always Address It. "If You Were Just Starting Out And Your Best Friend Gave Me Your Number Would You Be Ok With That?"
Use 3rd Party Horror Stories To Help Drive It Home.
The Third Part Of The Triange Is Post Close. Ask Your Client "How Did I Do?"
Remind Them That Your Business Is Built On Referrals And Ask For Them To Send You Anyone and Everyone Who Mentions Real Estate.
Follow Up Is The Biggest Missing Piece. If You Are Not Following Up At Least Once A Quater If Not Once A Month People Will Forget Who You Are.
Sloan Realty Group
By Blake Sloan5
11 ratings
Referalls Close at 80% Web Leads Close at 3-4%.
We Are Missing Out On Coaching Our Clients On Being Advocates For Us.
People Do Not Have The Conversation They Are Either Uncomfortable Or Too Scared To Ask.
The First Part Of The Triange Is To Preframe Clients "I Am Going To Give You Exceptional Service, I Need One Thing From You..."
The Second Part is The How. Coach Clients On How To Send You Referrals.
The Best Way Is To Have Them Send You The Information Directly.
If You Get Hesitation Always Address It. "If You Were Just Starting Out And Your Best Friend Gave Me Your Number Would You Be Ok With That?"
Use 3rd Party Horror Stories To Help Drive It Home.
The Third Part Of The Triange Is Post Close. Ask Your Client "How Did I Do?"
Remind Them That Your Business Is Built On Referrals And Ask For Them To Send You Anyone and Everyone Who Mentions Real Estate.
Follow Up Is The Biggest Missing Piece. If You Are Not Following Up At Least Once A Quater If Not Once A Month People Will Forget Who You Are.
Sloan Realty Group