The Gap

Closing the Gap with Lisa Gomez - Part 2


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Episode Introduction - The Gap with Lisa Gomez 

A retirement plan can look like a line item on a pay stub until you’re the person without one. That’s where this conversation starts, and why it gets so real so fast. I’m joined by Lisa Gomez, a nationally recognized employee benefits leader and the former head of the Employee Benefits Security Administration at the U.S. Department of Labor, the agency responsible for protecting the workplace benefits of more than 150 million Americans.

Episode Description

We sit down with Lisa Gomez to talk about what the retirement industry gets right, where the real breakdowns still happen, and how we can close the retirement savings gap and coverage gap without falling into defeatism or victory laps.

We dig into the practical reasons people don’t participate even when they have access to a 401(k) or workplace retirement plan: confusing communication, benefits that look good on paper but don’t solve day-to-day needs, and the emotional reality that money stress and mental health are tightly linked. Lisa pushes us to get out of the echo chamber and talk directly with workers and employers, especially the demographics that keep getting left behind, so we can design solutions that actually change behavior.

We also explore what financial advisors can do best when they serve as a whole-person guide, not just an account manager. From there we zoom out to policy and infrastructure: responsible financial data sharing that supports holistic planning, clearer and more consistent ERISA fiduciary expectations across shifting investment debates, and the opportunity for small employers through PEPs, state programs, and underused tax credits. We close with a challenge to plan sponsors and advisors: schedule real plan design reviews, strengthen governance, and keep asking whether the plan is truly helping people build retirement security.

If you found this helpful, subscribe, share it with a plan sponsor or advisor, and leave a review so more people can find the show. What’s the biggest obstacle you see to improving retirement readiness?

Guest Bio:

Lisa is the founding member of LMG Collaborative Consulting Solutions, a firm providing comprehensive public policy and other consulting services in all aspects of employee benefits, including compliance, plan administration, plan design, advocacy, communications, government agency engagement, and strategic planning. In this new chapter, Lisa seeks to partner with employers and other plan sponsors and administrators, labor organizations, service providers, and worker advocates and use her experience and voice to help them successfully achieve their goals. Lisa can also serve as a professional trustee or independent fiduciary, expert witness, arbitrator, or mediator. 

Lisa was nominated by President Joseph R. Biden as Assistant Secretary of Labor for Employee Benefits Security for the U.S. Department of Labor in July 2021 and was confirmed by the U.S. Senate in September 2022. She was sworn in by Secretary of Labor Martin J. Walsh on October 11, 2022, and served in that position until January 20, 2025. Previously, Lisa was a long-standing partner with the law firm Cohen, Weiss and Simon LLP, representing labor organizations and employee benefit plan sponsors and administrators, and the chair of the firm’s management committee. 

Contact Lisa M. Gomez:

LMG Collaborative Consulting Solutions
https://lmg-ccs.com
[email protected]
917-757-5100

LinkedIN: https://www.linkedin.com/in/gomezlisam/

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The GapBy Shannon Edwards

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