In this episode of IT SPARC Cast - Hot Take, John and Lou shine a spotlight on the crumbling façade of cloud reliability. Once upon a time, enterprise IT measured uptime in “nines”—with five nines (99.999%) meaning just over five minutes of downtime a year. Today’s cloud providers? They’re barely holding onto three or four nines, if that.

From Microsoft’s massive Microsoft 365 outage on June 16th, to recurring IBM Cloud disruptions, and a multi-hour Google Cloud failure that impacted over 50 services globally, this episode breaks down why modern cloud infrastructure—despite all its microservices and distributed architecture—still seems shockingly brittle.

If your business is betting everything on the cloud, this episode is your wake-up call. We talk SLAs, misaligned priorities, and whether “Cloud-First” is still a smart strategy for mission-critical apps in 2025.

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Lou Schmidt

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