I am obsessed with culture, change and transformation…and always puzzling over how it really happens.

One thing I know for sure: Forcing change, telling people to change, doesn't make it happen.

I think there are two ways to profoundly facilitate change. One is:

💫 ASKING PEOPLE QUESTIONS THAT SHIFT THE CONVERSATION.

When I talk about Conversational Leadership in my book, Good Talk, this is what I mean: We can transform how other people think, not by telling them how or what to think, but by framing and fostering a new conversation.

The other way is by:

💥FACILITATING EXPERIENCES THAT FOSTER AN "AHA" MOMENT.

This means, for me, asking a series of questions, and making space for conversations that bring people into a new mode of thinking - the other side of an "a-ha".

This is why I love to say "an experience is worth a thousand slides" We can throw a thousand slides at a group and never see the shift we want to foster.

Recently, my friend Jeff Gothelf did a lovely write up of an experience I led for one of his clients, one of my favorite exercises: The vase and flowers game. It's always thrilling to see one's impact through someone else's eyes. My reflections and his reflections are both linked here.

Back in May I offered a free workshop to subscribers of to my Conversation Factory Insiders group walking through this exercise and a few others. I'd love to have you join that conversation...we meet every month to learn and grow together!

If you'd like to join me August 17th, I'll be leading this workshop again, sharing my favorite exercises to help coach leaders to deep "aha!" moments about crucial mindsets at the heart of Agility, Design Thinking and Jobs-to-be-done. Check it out here, and pay what you can to attend.

Use the code Pod20 to get 20% off the workshop.

I'm so grateful Jeff came on the show to reflect on his journey, how key partnerships and relationships have been essential to his success, and to share some of the most powerful questions he asks leaders to shift their mindsets and thinking.

Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes, and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders.

Support the Podcast and Get insider Access

https://theconversationfactory.com/conversation-factory-insider