The Code of Conduct is more than just a terms of service. They help your attendees feel safe. They help you know how to address potential issues. So what happens when something actually goes wrong?

Timestamps to relevant points within the episode:

00:00 Intro

00:49 Where do Codes of Conduct come from?

05:16 Three components of a good Code of Conduct

12:07 What should you actually do when a CoC violation is reported?

16:30 Codes of Conduct apply online too!

19:12 Taking action

22:29 TL;DL summary of the episode

Key takeaways

• Codes of Conduct you aren't willing to implement are useless!
• Your CoC needs to be updated constantly; You can't just copy and paste something that you found on a conference website from five years ago
• A good Code of Conduct is communicated. Put it out there to your attendees, your speakers, to your sponsors, even to internal staff. If you don't, then it makes it really hard to enforce or back that information up
• A good code of conduct is enforcement and has a plan of action attached to it
• A Code of Conduct is not "wokeness" cred. Stop using it that way.
• It's not just about what you're going to do when something happens. It's also, how are you paying attention to what's happening?

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