In this episode of the Coffee & Podcast, host Philip Klayman and shop managers Kimberly, Megan, and Zach reflect on the year 2024, discussing their favorite seasonal drinks, unique aspects of their locations, and proud moments. They engage in fun games to get to know each other better and share valuable advice for aspiring coffee shop managers. The conversation also touches on challenges faced during the year, lessons learned, and the importance of team culture and leadership in the coffee industry.

takeaways

• Investing in people is crucial for success.
• Taking risks can lead to exciting opportunities.
• A strong team culture enhances the work environment.
• Unique location features can attract customers.
• Proud moments often stem from team achievements.
• Managing a coffee shop requires passion and dedication.
• Learning from failures is essential for growth.
• Customer support can be a lifeline during tough times.
• Creativity and adaptability are key in business.
• Leadership involves being present for your team.

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