Subscribe on iTunes! Subscribe on Google Play Podcast RSS Feed In this episode of The Frisco Podcast, host Scott Ellis and Kevin Carswell talk about what’s new at Mochas & Javas, business in the time of COVID-19, and online ordering now available in Frisco. SHOW NOTES: [02:21] Business amid a pandemic [04:12] Changes & improvements to M&J [10:01] New menu items LINKS & RESOURCES: Mochas & Javas on Lifestyle Frisco | Website | Facebook | Instagram Connect with Lifestyle Frisco on: YouTube Facebook Instagram Twitter LinkedIn Transcript Machine-generated. Welcome to the Frisco Podcast. I’m your host Scott Ellis. This week, we’re talking again to Kevin Carswell, the owner of Mochas & Javas, uh, a favorite coffee shop location here in Frisco, located at the corner of Legacy and Eldorado, that is, on the southeast corner of Legacy and Eldorado. Yeah. So I was thinking in my head, but yes, that was correct. Yeah. I always have to, I’m looking at it from the opposite direction. So I also have to turn the map in my head and make sure I get that right. But, uh, welcome to the show and thanks for joining us again. Thanks for having me. I really enjoy it. Enjoy what you guys do up there in Frisco for us Appreciate it. So yes, thank you very much. And we love supporting the local businesses as much as we can, yours included, but you’re not in Frisco at the moment. It sounds like you’re, uh, probably down in San Marcos, I’m in San Marcos, um, was up in Frisco last week, just overseeing operations. Things are running very well through. We have a really good team in place right now and things they’re really happy with, with our, um, staff up there. We’re still hiring. Uh, I think that’s something that I think every business Frisco seems to be doing, especially in the restaurant industry is hiring all the time. So we’re open to UNT campus comes online here. Eventually allow us a little bit more staffing for the hours that we need which is typically 8 to 5, 6 to 5, Monday to Fridays. But, uh, it’s we enjoy, uh, the Frisco area very much it nice to be up there. And it’s, um, I was telling my daughter, we did, um, doing more t-shirts um, and my daughter and one of our staff are doing more of the designs and she does a great job of design. So they’re just more solid after- the nice thing is the thing that I’ve noticed. The last been there three and a half years now, the nice thing I’ve noticed the last 12 months is more of our customer are buying our shirts and our tumblers cause they have funny bought into our brand up there, which is really nice. Well that’s good. You guys do have a solid brand and I will say you have, I’ve always noticed that you have an excellent staff in the Frisco location. Um, we’re always very friendly, very knowledgeable. Um, they’re really good at remembering people’s faces and drinks. I’ve just always been impressed by the folks you’ve had in there. You guys are doing a great job. So with that said, as you mentioned, uh, you know, we’re in a time when people are, you know, especially restaurants are always hiring, but, uh, right now things have been a little up and down for a lot of folks in your business. How are you guys handling? How has business been, I should say amongst or amids the, uh, the COVID pandemic? Initially. I mean, initially when it first started and right at spring break, pretty devastating, especially in San Marcos, we’re next to Texas State University. It happened, it started on spring break the first spring, a week of spring break, and everyone already had plans to go somewhere else for spring breaks. They all left, went home and 38,000 students never returned. Yeah, that’s, that’s brutal Plus staff and everybody else. So with, uh, we had a greater impact, uh, and a longer impact in San Marcos and we’re still not back to last year’s numbers. However, the Frisco store, we saw a big slowdown in March, April. We started seeing a business turning to pick up in May, June. Uh, summertime was moderate. We make some staffing changes in August. We have a really nice strong team in right now. Um, and we’ve actually been growing over the last year still since we hit September, partly because we have a drive-thru. I know we have great product and our timing has gotten better and we have a better supply of product on hand at all times, too. We were having some issues where sometimes, or we just weren’t stocking as well as we could or not preparing as well. We’ve done a much better job now of keeping our products in stock and with increased volume, we turned those products that were very quickly, so we’re constantly baking fresh items all the time. So invite helps a lot of things. One is it helps product movement and we just stock it more. And so we’re able to fulfill our customer’s orders and the needs a much better, which I think is a part of a reason why we’re growing. Oh, that’s good to know. Cause you have some of our favorite snacks in Frisco. So like, uh, like hearing that. So you mentioned some staff changes, obviously some changes or at least some, uh, uh, improvements with, uh, keeping, you know, the food and things on hand. Uh, what other, if any changes have been happening here at the Frisco location? Yeah, recently, it’s about six last six, eight weeks. We added online ordering for the Frisco location. It’s something we’ve had for a little over a year in San Marcos. Uh, we implemented about six to eight weeks ago. We’re getting to the point now it’s just drinks …