Project Managers' Coffee Chat with Tim & Merv

Cognitive Agility - Sharpening Critical Thinking Skills: Critical Thinking in Problem-Solving (S4E077)


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In this episode, hosts Merv Jersak and Tim Jerome explore essential steps in critical thinking, such as problem identification, data gathering, alternatives analysis, and implementation monitoring. The discussion emphasizes the importance of avoiding common mistakes like emotional decision-making, neglecting stakeholders, and falling into analysis paralysis. By applying logical reasoning, data collection, and an understanding of constraints, project managers can enhance decision-making, adaptability, flexibility, and risk management. Join us for valuable insights into sharpening your project management skills through critical thinking.

Main Take-Aways

The project leader must apply the best approaches to problem-solving and using critical thinking skills:

  • understanding the steps in problem-solving
  • common pitfalls in your ability to solve problems
  • understanding the steps in critical thinking
  • skills for effective critical thinking
  • challenges in your ability to employ critical thinking
  • critical thinking in improving your decision making

Show Notes

Today’s Project Managers Coffee Chat: Critical Thinking in Problem-Solving

00:41 Understanding the steps involved in problem-solving: identifying the problem, data and root cause analysis, alternatives analysis, selecting an option and implementing it, monitoring the results, and conducting lessons learned.

03:00 Common pitfalls in problem-solving: responding quickly because of emotions, neglecting stakeholder input, treating the symptom rather than discovering the root cause, perceptions and biases leading to snap judgments, and failure to review the results of your decisions.

06:14 Understanding the steps involved in the critical thinking process: again, fully identifying the problem; gathering and analyzing the data; deciding, forecasting, and acting on the decision; and evaluating the performance of the decision.

09:47 Skills for effective critical thinking: logical reasoning; correct, sufficient data collection, and testing of assumptions; alternatives analysis skills.

12:33 Tactical challenges to your ability to employ critical thinking: time pressures, project constraints, stakeholder conflicts, change management, resistance to change, groupthink.

17:27 Benefits of critical thinking in improving your decision making: better data gathering, enhanced problem identification, improved team performance, improved adaptability and flexibility, more confidence, and better risk management.

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Project Managers' Coffee Chat with Tim & MervBy Merv Jersak & Tim Jerome