In this episode of Coherent Thoughts, host James Glover speaks with Joseph Caravaglia, who works in digital personalization at a top sportswear brand. This week, James and Joe discuss the relationship between personalization and experience, a cookie-less future & privacy, some tips for brands looking to embark on personalization, and much more.

With extensive experience in the digital marketing, personalization, and retail worlds, Joe provides some great brand-side perspective from his years of providing top executives with actionable insights.