Project Managers' Coffee Chat with Tim & Merv

Collaboration - From Ideas to Impact: Tales from the Trenches – Stories of Collaboration, Conflict, and Growth (S4E030)


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Hosts Merv Jersak and Tim Jerome share personal anecdotes and strategies on negotiation, managing conflict, effective collaboration, and leveraging documentation in project management. The discussions highlight the importance of understanding and responding to emotional cues, fostering open communication, and applying lessons from personal experiences to professional environments. The hosts emphasize the value of project journals, handling disagreements constructively, and transferring project management skills to personal life. They encourage listeners to apply these strategies to achieve success in project management roles.

Main Take-Aways

Stories are powerful teachers. Today’s story lessons:

  • learn from situations where collaboration was not effective
  • prepare staff for project pressure
  • control emotions when attempting to resolve issues collaboratively
  • maintain documentation in case it is needed for future collaborations

Show Notes

Today’s Project Managers Coffee Chat: Leadership Lessons from the Trenches – Stories of Collaboration, Conflict, and Growth

00:43 Tim starts the discussion with a learning experience of negotiation and conflict management as he misread the intent of his director.

03:40 Merv extrapolates on the previous story by recounting a time when a senior project manager completely misread his customers’ signals and added to existing conflict.

06:12 Merv shows how he prepared his client staff, comprised of non-technical people, for the pressure cooker of a project when the technical staff came on board.

07:06 Tim recounts a conflict situation where he controlled his emotions and logically walked the stakeholder staff through documentation to show them where they were deviating from previous contractual agreement.

10:29 Merv agrees by recommending when and how contractual documentation should be referenced during collaborative discussions.

12:55 Merv tells of time when his job was unfairly placed in jeopardy, but was able to non-defensively and collaboratively help his manager come to a different conclusion.

15:53 Merv recommends taking notes and maintaining recency in documenting situations for future reference should the situation warrant it.

16:49 Tim shows from his own example how he keeps two journals – one for the project for posterity, and one for personal usage.

18:53 Merv introduces the topic of applying collaborative techniques that we use on projects in our personal lives.

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Project Managers' Coffee Chat with Tim & MervBy Merv Jersak & Tim Jerome