So many collaboration offerings - what's the right way to go? Richard chats with Tom Arbuthnot about his experiences around the modern digital collaboration world - using technologies like Slack, WebEx and Skype. Today, Microsoft is pouring its energy into Office 365 Teams. Tom discusses what the strengths of Teams are and the choices moving forward. The conversation also dives into the etiquette of these new tools. For those that grew up with them, it's easy to do the right thing. But people are new to these collaboration tools make mistakes - training is worthwhile!