<p>In this episode, Kristin and Bill are joined by Paul Dilda, Head of Deposits, Segments and Consumer Strategy for US P&BB at BMO Harris Bank to share insights on how to deliver enhanced customer experiences and helping customers achieve real financial progress.</p>

In this episode, Kristin and Bill are joined by Paul Dilda, Head of Deposits, Segments and Consumer Strategy for US P&BB at BMO Harris Bank to share insights on how to deliver enhanced customer experiences and helping customers achieve real financial progress.

<p>In this episode, Kristin and Bill are joined by Paul Dilda, Head of Deposits, Segments and Consumer Strategy for US P&amp;BB at BMO Harris Bank to share insights on how to deliver enhanced customer experiences and helping customers achieve real financial progress.</p>

Colleagues, Customers, and Community: Earning the Relationship in Retail Banking

Welcome to Branching Out, a podcast series from Deloitte's Retail Banking practice. Hosted by Kristin Korzekwa and Bill Dworsky, the series explores trends and insights in retail banking through conversations with leaders from across the retail banking and financial ecosystem, touching a wide range of topics from digital banking and FinTech, marketing and brand, talent diversity and career models, to the evolving role of branches. Tune in to hear about what's ahead in retail banking, emerging challenges for banking competitors in the marketplace, and ways to adapt and evolve—no matter what your current role or where your future path may lead.

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Colleagues, Customers, and Community: Earning the Relationship in Retail Banking

Colleagues, Customers, and Community: Earning the Relationship in Retail Banking