Most HR leaders inherit a system. Cory Rose inherited a vacuum. Stepping into Eyecare Services Partners as CHRO with no predecessor for 18 months, a brand new C-suite, 1,500 employees across multiple states, and a core HR team of four, she had every reason to play it safe. Instead, she got on a plane. In this conversation, Cory breaks down her "collect, gather, go" philosophy, why she flew to a remote practice in Redding, California before building a single initiative, how she ran a five-question SurveyMonkey engagement survey that outperformed anything a big consulting firm had done, and why translating people metrics into EBITDA language is the only way HR gets a seat at the PE table. If you lead a lean HR team inside a fast-moving organization, this one's for you.

Timestamps:

00:00 Collect Gather Go Mindset

00:25 Meet Cory And The Challenge

01:34 Interviewing Into Change

04:06 Diagnosing The Field Reality

06:29 Fixing Systems With A PEO

09:17 Building One Culture Many Practices

11:58 Redding Visit And Trust Building

14:56 Survey Action And Follow Through

16:26 Authentic Leadership Follow Through

17:17 Accountability Through Surveys

17:53 Trust Updates Even When None

19:21 Balancing PE And Culture

21:33 Translate People Metrics To EBITDA

23:19 Leading Transformation As A Team

26:23 Managing Urgency With Team Charter

28:29 Lightning Round CHRO And IPO

31:05 Healthcare Workforce Future

32:16 Wrap Up And Where To Connect

Follow Chester & Adrian:

LinkedIn: https://www.linkedin.com/company/thecultureworksofficial/

Website: https://thecultureworks.com/

Connect with Cory: 

LinkedIn: https://www.linkedin.com/in/coryrose/

Website: https://www.espmgmt.com/leadership/cory-rose/