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Learn how to capture visitor contact information before live chat conversations begin in GoHighLevel. This episode covers the Contact Form feature that helps agencies reduce anonymous chats and improve lead quality through upfront data collection.
In this episode you'll learn:
• How to enable and disable the Contact Form in GoHighLevel's Chat Widget
• Best practices for collecting visitor details like name, email, and phone number
• How to customize auto-prompt and agent-triggered contact form messages
• Ways to leverage collected data for automation and follow-up sequences
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